America Learning & Media echoes eHabilis' success
In a case study presents the eHabilis project in a client of the hotel sector and how it is possible to manage professional competency itineraries through Scorecard
The journal America Learning & Media specializing in technological trends, Innovation and e-learning reflect the successful implementation of eHabilis in projects linked to the hotel sector and the professional management of Customer Service Centres and Call Center.
In this sense eHabilis provides a series of functionalities that allow:
- On the one hand an immediate access to formative digital content in real time; from different devices such as PC, tablet, smartphone or digital board; and interactive activities that allow the incorporation of gamification dynamics for the acquisition of knowledge.
- Moreover, eHabilis offers a Talent Management Scorecard that allows us to know in real time the level of corporate knowledge of our organization, a department or a specific professional. At the same time we can identify which actors are more proactive and involved in the resolution of problems, conflicts, supporting other professionals...
- At the same time eHabilis offers a system for defining the training and competency pathways of a company by organization, department or professional. Through the badges or medals system that eHabilis incorporates, every professional is overcoming challenges and has a clear vision of what is their situation in the organization and what steps should be taken to improve certain skills.
The eHabilis knowledge management model has enabled more than 65 organizations from 7 countries to learn in real time about Return on Investment (R.O.I) of corporate knowledge transfer projects and that at the same time is a useful experience and tool to identify strengths and weaknesses of the organization.