Franchising: a model of continuous training and relationship in a network organisation

Franchise or network business models require a continuous training and preparation model for franchisees, enabling them to improve their skills in different areas of business development, as can be the process of elaboration of the products, the management of the services, the attention to the public, logistics, decoration of the premises in which they are located, etc...

At the same time, the franchise model is a living organism and, just as it is important to draw on the knowledge of the parent, it is also key to know the peculiarities of each franchisee, their needs and the difficulties they face on a day-to-day basis. In this way, franchisees also participate actively in the development of the company and facilitate its evolution, causing a constant improvement in new aspects.

In order to implement this model of communication and continuous training, it is essential to have a platform that responds to these needs and that has competitive services and prices. We also consider it fundamental that this platform be flexible and be able to increase its capacity and functionalities based on the needs that arise to the franchise in each moment.

EHABILIS IS A PLATFORM SPECIALLY DESIGNED TO MANAGE KNOWLEDGE AND TRAINING IN NETWORK ORGANIZATIONS. OUR SOFTWARE AS A SERVICE MODEL MAKES IT EASY FOR DIFFERENT TYPES OF COMPANIES TO HAVE A NETWORK FROM THE BEGINNING WITH A TOOL THAT RESPONDS TO THE FOLLOWING NEEDS:

• Service specially designed to dynamize communication

eHabilis is a tool specially designed to dynamize communication between work teams and companies. It offers different tools that facilitate communication such as your mailbox messages between users, chat, collaborative forums, wikis, collaborative tasks and a webinar or videoconference service for live sessions.

• Service specially designed to dynamize the training

eHabilis makes it possible to generate training courses on the platform itself and to manage the registration of users who consult and interact. The training through eHabilis is fully interactive allowing to include different types of resources such as videos, presentations, textual content, audios, glossaries of terms... as well, facilitates the realization of different types of activities such as collaborative forums, surveys, task assignment, collaborative wikis...

In this sense it is important to note that eHabilis allows the franchisee to establish a Franchise Skills Plan associated with acquiring certain knowledge. In this way, as a franchisee interacts and carries out training, he acquires new 'medals' or skills.

In addition, the parent company has a scorecard that allows it to visualize in real time how they evolve, how they assimilate the concepts linked to the brand, as the different franchisees bring new knowledge based on their experience. This talent management scorecard allows you to anticipate the problems and to know the situation of each franchisee or the organization itself globally.

• Economic service and with a modular growth

eHabilis is offered in a highly customized format. Any company can choose the time needed for the platform (1 month, 2 months, 3 months, 8 months, 2 years...), the number of users who will use it and the level of support they want.

It is a modular and very economical service with monthly prices that vary depending on the level of support between 1.5 euros and 2.5 euros per user.

• Immediate service with a high-level technical team

eHabilis is accompanied by a permanent technical and functional support service. We advise the company to make the most of the platform and implement the appropriate pedagogical strategies.

Operating Platform: 365 x 7 x 24

At the same time, with our cloud service we are responsible for having the platform operational 365 days of the year 24 hours, the backups, the compliance of the L.O.P.D, the servers...

What is more, any franchise within 2 hours of being hired has the environment perfectly prepared to start functioning and is unconcerned about all the technical aspects by focusing on properly transmitting its knowledge and energizing franchisees.

We are convinced that franchisees are not born but are created. The best strategy for achieving this is to have a tool for communication and lifelong learning at a very low cost. 

In this way we will become an attractive franchise, allowing us to give a quality service, conquer new markets and achieve a great team working in collaboration with all franchisees.